Shipping & Returns

Shipping

Orders are processed within 1–2 business days. Once your order ships you'll get a tracking number by email.

  • Standard: 3–5 business days — $8.00, free on orders over $75
  • Express: 1–2 business days — $15.00

We currently ship within the United States only. If you're outside the US and want something, write to us — we're working on it.

Fragile pieces — ceramics, glass, lighting — are packed individually and may ship separately from the rest of your order. You are never charged shipping twice.

Returns

If a piece isn't right, you have 30 days from delivery to send it back for a refund or exchange.

  • Items must be unused and in their original packaging
  • Email us first and we'll send return instructions
  • Refunds are issued to the original payment method within 5–10 business days of the return arriving
  • Return shipping is the customer's responsibility unless the item arrived damaged or incorrect

Damaged or wrong items

Send us a photo within 7 days of delivery and we'll replace it or refund you in full — no return shipping required. This happens occasionally with ceramics and we'd rather fix it fast than argue about it.

Non-returnable

Gift cards, final-sale items, and custom or made-to-order pieces.

Questions? Reach us through the contact page.